GENERAL PROVISIONS

The present general conditions and business practices shall apply to all of our quotes, tasks, agreements and supplies. Each offer and each acceptance of an order shall previously be submitted to the approval of the supplier's credit insurance company.

Article 1- Definitions

The Client is the party who places the order and the supplier is the party who agrees to execute the order.

Article 2 - Proposals

The supplier's proposals are without obligation and subject to evaluation of the documents to be reproduced and/or composed. The supplier reserves the right to refuse an order. The supplier shall only be validly committed after written confirmation of the order or after commitment of the production expenses

Article 3 - Orders

The fact of handing over production elements (raw materials, models, copies and/or digital files, etc.) to a supplier with a request, without an explicit reservation, to supply a proof or a draft constitutes a commitment to the supplier to entrust the work toit or to compensate it for the expenses incurred.

Article 4 - Quotations

Article 4.1  The quoted price applies to the work specified in the quotation only. Any modifications to the original specifications made by the client will be charged for. ln the absence of specification by the client, the font, including layout, shall be freely chosen by the supplier. Quotations are always issued excluding taxes, which are invariably borne by the client. Clients who enjoy a reduced VAT rate or a VAT exemption are obliged to produce proof thereof on commencement of the work. Quotations for work to be carried out within three months are valid for one month. ln the case of compound quotations, the supplier is not obliged to deliver part of the work at the corresponding price quoted for the work as a whole.

Article 4.2 ln cases where the prices of raw materials (including sources of energy}, semi-finished goods and related services, needed to carry out the work, were to deviate by more than 2 % between the time of the supplier's sales proposal and the moment at which the work is delivered, the supplier is entitled to adjust the price agreed upon a rato de the price corrections imposed on the latter. ln case, the client shall receive a specific description of the reason that gave rise thereto on request.

Article 5 - Indexation

When the salaries and/or prices of raw materials increase, the prices of quotations are reviewed in accordance with the Febelgra indexation formula, which will be sent to the client on first request.

Article 6 - Debtor

Each person or company which places an order and asks for it to be billed to a third party becomes jointly and severally liable for its payment.

Article 7 - Copyright - Patrimonial rights

When a supplier, under whatsoever circumstances, performs a job involving creative activity in the sense of the legislation on intellectual rights, the rights arising from this creation and notably the right of reproduction remain acquired by the supplier and are only transferred to the client subject to a written contract to this effect. On the basis of the abovementioned provisions, the supplier who is the creator of a computerized system of data, images, a graphic tool, matrix, etc. benefits in the copyright area from the protection arising from the regulations on intellectual rights.

The written contract on the transfer of copyright and notably the right of reproduction must be explicit: it cannot result either from the fact that the creative activity was stipulated in the order or from the fact that it forms the subject of special remuneration or finally because ownership of the support medium or copyright digital data was transferred to the client. Except where there is a special exclusivity contract, the supplier can reuse an artistic creation produced by its services.

Article 8 - Copyright & Rights of reproduction

The placement of an order relating to the reproduction of any element which, supplied by the client, benefits from the protection of the provisions of the legislation on intellectual rights implies the assertion of the existence of a right of reproduction toits benefit by the client. It therefore lawfully guarantees the supplier against any challenge which may be faced by this right of reproduction. Each challenge relating to the rights of reproduction suspends execution of the work.

ln this context, in the case where placing an order would imply the provision by the client of digital media incorporating software and sets of fonts, the latter shall guarantee the supplier, notably on the origin of the acquisition of the software and sets of fonts and more generally against any challenge relating to use of this software. The supplier is not responsible for violations of reproduction rights held by third parties, provided that it executed its reproduction work in good faith. Only the client is responsible.

Article 9 - Mention of the supplier's name

The client cannot oppose the mention of the supplier's name, even if the work already mentions the name of a publisher or intermediary, an advertising agent or others.

Article 10 - Confidentiality clause

Unless it has been authorized in advance by the other party in writing, each of the parties undertakes not to disclose or communicate, not allow the disclosure or communication or directly or indirectly use the data, information, applications, methods and confidential know-how as well as any document of whatsoever nature which it learnt about during its assignment. The confidentiality obligations set out in this contract persist as long as the information in question retains its confidential nature, including beyond the date of the end of this contract.

Article 11- Ownership of the elements of production

The manufacturing components needed to bring the work to a successful conclusion remain the property of the supplier who created them.

However, on the one hand, ownership of these elements (e.g. pictures, films, diskettes, every type of support for digital files, etc.) can be transferred to the client at any time by explicit agreement, subject to the provisions of Article 7. And on the other hand, when these manufacturing elements present themselves in a form whose exploitation by the client would make it possible to create new works that notably lead to the creation of reproduction rights, the supplier reserves the exclusivity of the production tool that it has created except where there is an explicit agreement stipulating the procedures for the user's intervention.

Article12- Proof

At the request of the Client, the supplier shall provide a simple proof. Any proofs, inter alia, in true colors and/or on edition paper shall result in extra costs. If the Client does not request a proof, he will be considered to have transmitted the "'ready for press" copy.

Article 13 - Corrections

The supplier is bound to correct the corrections indicated by the client, but it cannot be held responsible in any way for spelling errors or non-indicated linguistic and grammar errors.

Any modification of the original order in whatsoever way (in the text, in the handling or placement of the illustrations, in the formats, in the printing or binding work, etc.) made in writing or in any other way, by or in the client's name, will be invoiced as a supplement and will extend the execution period. This also applies to the shutdown time for machines while waiting for the "ready for press" document. Modifications transmitted verbally, in particular by telephone, will be executed at the client's risks and perils.

Article 14 - Ready for press copy

The transmission by the client of a duly dated and signed "'ready for press" document discharges the supplier of any responsibility concerning errors or omissions which may be observed during or after the printing. The "'ready for press" document remains the property of the supplier and will actas proof in the case of a dispute.

Article 16 - Client's equipment - Availability

If the client places equipment at the supplier's disposai, it should be supplied on time (in compliance with the production calendar), postage-paid, duly wrapped, into the buildings where the supplier's business is located. The signature showing receipt of the transport documents only confirms receipt of the material concerned. lfthe client supplies prepress material in a digital form without a printed version, the supplier is not responsible for the result of the flashing in any way. If the client places digital files at the supplier's disposai, it is bound to keep the original files itself and is responsible for the quality of these files.

The supplier is not responsible for the typographical quality of ready to print models or the page layout files which it receives form the client.

With the exception of malicious damage and professional negligence on the part of the supplier, its staff or subcontractors, any difficulties or delay during production caused by problems with supplied materials shall extend the deadline and increase the price by the amount of the additional costs incurred by such problems.

Article 16 - Client's equipment - Storage

The supplier is never bound to store the client's equipment. If the client wishes the supplier to store production components such as compositions, films, montages, cutting forms, drafts, drawings, diskettes, programs, digital data files, etc. it shall agree this in writing with the supplier before execution of the order. Storage occurs at the risks of the client who explicitly releases the supplier from any liability relating to the storage (notably loss or damage} except in the case of malicious damage or professional negligence on the part of the supplier.

Article 17 - Client's equipment - Risks

Ali goods (paper, films, information supports, etc.) which are entrusted to the Client and are on the premises of the supplier shall remain for the account of and at the risk of the Client, who expressly discharges the supplier from any responsibility whatsoever, including in the event of damage or loss, whether partial or whole, for any reason whatsoever, except in the case of malicious damage, professional negligence on the part of the supplier, his personnel or his subcontractors. This also applies in the case of goods which are intended for the Client. The storage costs are charged from the date notified to the Client.

ln the event of non-payment by the agreed date, any such goods may be retained as guarantee and pledge for the amounts outstanding.

Article 18 - Client's equipment - lnsurance

Following a written request, the supplier is prepared to cover all of the risks by insurance whose expenses shall be borne by the client. This insurance solely covers the costs of repairing damage to the equipment. The depreciation which may ensue and indirect deterioration such as loss of earnings are never covered by this insurance.

Article 19 - Periodical jobs - Prior notice

The client can only withdraw the execution of a periodic-type job (i.e. a job made up of recurring partial tasks) from the supplier subject to respecting the notice periods stated below. The notice period must be served by registered letter. If the time frames are not respected, the client shall indemnify the supplier for all of the losses incurred and the loss of earnings suffered during the period of non-compliance. Notice period:

3 months for a periodic job representing an annual turnover of less thon EUR 7,500;

6 months for a periodic job representing an annual turnover of less thon EUR 25,000;

1 year for a periodic job representing an annual turnover of EUR 25,000 or more.

Article 20 - Tolerance

For the paper, cardboard and binding material used by the supplier, the client accepts the tolerances The supplier may supply and invoice 5% more or less of the copies ordered (with a minimum of 100 copies). ln the case of printed work requiring a complex or particularly difficult finishing work, the supplier may supply and invoice 20% more or less of the copies ordered (with a minimum of 200 copies). The reduction or increase in the number of copies shall be charged at the price of additional copies.

Article 21 - Special requirements

All of the orders will be executed with the normally available raw materials. Specific requirements such as the inalterability of the ink, a suitability for direct contact with foodstuffs, etc. must be specified when the client requests a quotation. If these are specified later they can lead to price alterations.

Article 22 - Delivery procedures

The deadlines stipulated in writing at the time of placing the order shall only start from the working day following the handing-over of the necessary elements. The agreed delivery deadlines are extended at least to cover the period during which the Client has failed to deliver the necessary elements or to return the rectified proofs and the "'ready for press". If, at the client's request, execution of the order leads to additional costs due to a shorter time frame than the contractual or normal time frame, these shall be charged for.

The delivery takes place on the premises of the supplier. Packaging and transport shall be borne by the Client. The risk to the goods during transport shall be borne by the Client.

ln the event of delivery on demand, the invoice amount of the total order shall be invoiced upon first delivery.

defined by the manufacturers of this material.

Article 23 - Cancellation

If the order is cancelled or if its execution is temporarily suspended at the client's request, the invoicing will take place at the current stage of the order's execution (salaries, raw materials, sub-contracting, etc.). The invoiced amount will comprise the expenses incurred by the supplier increased by contractual indemnification amounting to 15%. ln all cases, a minimum amount of EUR 75 will be claimed.

If a given job is interrupted due to the client's delay in following up the items presented toit, thejobshall be invoiced toit inits current state of execution as stipulated above after a period of one month.

Article 24 - Payment

When the order is being placed, payment of a down payment of one third of the amount of the order may be demanded, the same down payment on receipt of the last corrected proof or the 'ready for press' item and the balance at delivery.

Bills, cheques, warrants or receipts neither carry a novation nor derogation from this clause with them. ln the event of invoicing for one or more deliveries to break down an instalment-based order, the client cannot invoke this procedure to defer its payment until the time of the global delivery.

If a client- consumer has paid an advance and the delivery is postponed, a purchase order will be issued to him.

Article 25 - Due date

25.1. lnvoices are payable at latest on the due date at the supplier's business. Each default in payment on the due date of the invoice, shall, automatically and without further notice of default, give rise to an interest for late payment of 12.5%, unless the interest rate of the Law on combating late payment (Law of 02/08/2002) at the time of the invoice date and/or at the time the invoice becomes due, is higher. Then the higher interest of the law al 02/08/2002 will be applied.

As well as damages and interest covering recovery costs fixed contractually at 15% of the a mount of the demandable receivable with a minimum of EUR 150. The supplier is entitled to claim an higher indemnity if he is able to prove that he suffered more damages.

Moreover, where applicable, the supplier is entitled to demand the immediate payment of all (non-due) invoices and all other amounts, for which the supplier has granted a payment period to the customer. The supplier therefore has the right to suspend execution of the contracts underway until the client has paid the abovementioned down-payments.

25.2. This clause applies exclusively when the client is a consumer within the meaning of the Code of Economie Law. ln case of non-payment on the due date, the client-consumer will receive a first reminderfor free. ln case of non-payment within a period of 14 calendar days after the sending of this free reminder, the client-customer shall be liable for interest, at the rate specified in Article 5, paragraph 2 of the Law of 2 August 2002 on combating late payment in commercial transactions. The period of 14 days starts three working days after the sending of the first reminder by post, and on the first calendar day after